Make a claim
How to make an insurance claim with Roxburgh Insurance Brokers
At Roxburgh Insurance Brokers, we understand the importance of a smooth and efficient claims process to help you recover swiftly from unexpected events. Our dedicated team is here to provide the support and guidance you need every step of the way.
Contacting us
To initiate an insurance claim, please reach out through any of the following methods:
- Phone: Contact our claims team at 0141 952 0371. Our representatives are available during business hours to guide you through the process.
- Email: You can email us at info@roxburgh-group.co.uk with details of your claim, including any relevant documentation or information.
Claims process
- Notification: As soon as you become aware of an incident, notify us immediately using one of the contact methods above. Early notification helps expedite the process.
- Documentation: Gather and submit all necessary documents related to your claim. If applicable, this may include photographs, police reports, or invoices, depending on the nature of the claim.
- Assessment: Our experienced claims team will assess the information provided to determine the validity and extent of the claim. If needed, you may be contacted for additional details.
- Resolution: We aim to process and resolve claims as quickly as possible, generally within [insert time frame]. Complex claims may require additional time, but we will keep you informed throughout the process.
- Feedback: After your claim is settled, we welcome your feedback on how we handled your case to continually improve our services.
Our commitment
Roxburgh Insurance Brokers is committed to delivering efficient and transparent claims handling. We strive to reduce the stress of the claims process by providing clear communication and timely resolutions. Your satisfaction and peace of mind are our top priorities.
If you have any questions or need assistance at any point during the claims process, please do not hesitate to contact us. Our team is ready to support you and ensure your experience with us is as smooth as possible.
Get In Touch
Are you ready to discuss your business and commercial insurance needs?
Contact us at Roxburgh Insurance Brokers to tailor the perfect insurance solution for your business needs. Our team of experts is ready to assist you in safeguarding your business assets and ensuring your peace of mind. Send us your enquiry via our Contact Page or call us at 0141 952 0371. We look forward to partnering with you to protect what matters to you and your business.